Du-All Drafting & Art Supply
Any further questions can be answered by calling Customer Service at 877-816-1066 or by Fax 248-583-4714 or e-mail Info@DuAll.com Please provide your Item number or Order number which begins with AL.
Shipping
We ship UPS and USPS.If the shipment requires Freight Shipping one of our Customer Service representatives will contact you via e-mail or by phone within 1 business day to provide you with any additional information regarding your order including shipping rates and delivery times. The charge for UPS & USPS will be shown prior to the completion of your order. It may take up to 48 hours to process your order. No orders are processed on Weekends or Holidays If you have specific shipping requests please add them in the comments section when placing your order,or by calling Customer Service at 877-816-1066 or by Fax 248-583-4714 or e-mail Info@DuAll.com
Return Policies
If there is a problem with your order please contact our customer service department within 3 business days. All returns must be in good, re-saleable condition. Return shipping is the responsibility of the customer unless the ordered item is defective. Returns MUST have prior authorization obtained by calling Customer Service at 877-816-1066 or by Fax 248-583-4714 or e-mail Info@DuAll.com
Pricing
We offer many other discounts and specials that may not be published online . Call us for the latest specials available at 877-816-1066 or by Fax 248-583-4714 or e-mail Info@DuAll.com
If you are not comfortable with providing credit card information electronically, call our customer service department at 877-816-1066 and a representative will be happy to take your order over the phone.
Privacy Policy
Du-All Drafting & Art Supply has agreed that it will collect, store and use personal information obtained from the Alvin & Co., Inc. E-Partner web site only for the defined purposed of supporting and enhancing your customer relationship in connection with the processing of consumer purchases, providing service and support and sharing product, service and Alvin & Co, Inc. news and offerings. Du-All Drafting & Art Supply has agreed to keep confidential all information obtained through the Alvin & Co., Inc. E-Partner web site, however Alvin & Co, Inc. is not responsible or liable for breaches of the agreement on confidentiality by Du-All Drafting & Art Supply. All information received by Alvin & Co., Inc. from the website will be kept confidential by Alvin & Co, Inc. except in the case of federal, state or local governmental subpoena or turnover orders issued by an applicable court or regulatory body.
This site offers the industry standard security measures available through your browser called SSL encryption. If at any time you would like to make a purchase, but do not want to provide your credit card information online, you may contact Du-All Drafting & Art Supply using the telephone number provided.
This site does collect anonymous data that is not indicative of and cannot be traced to an individual without the cooperation of their Internet Service Provider. This data includes information about the user's remote IP address, referral data (which page "linked" to the present request), and the browser software's user-agent string. This information is accepted passively from the HTTP headers that are sent from the user when requesting any file from the server. The anonymous information collected is used to monitor the usage of this Web site and the interests of those who use it. Data such as the volume of traffic to the server, the number of visitors a certain section of the site receives each month, or the most popular search terms are Analyzed to derive general statistics about the site's reach and the audience's usage patterns.
This site is supported by Alvin & Co. Inc. on behalf of Du-All Drafting & Art Supply. Alvin & Co. Inc. is a national wholesaler who sells through an extensive range of authorized dealers throughout the United States, Canada and overseas.
Alvin & Co. Inc. does not sell your information and encourages our dealer network to maintain the same confidentiality. We may be required, however, to share your personal data in connection with law enforcement, fraud prevention, regulation, and in the event of legal action or to protect Alvin & Co. Inc., its customers, suppliers or the public. At any time you may contact Alvin & Co. Inc. with any privacy questions or concerns you may have. You also may ask at any time to see the data you have given us and request correction or deletion.
Please be aware that other web sites that may be accessed through our site may collect personally identifiable information about you. The information practices of those third-party web sites linked to alvinco.com are not covered by this privacy statement.
While we strive to protect your personal information, Neither Alvin & Co. Inc. nor Du-All Drafting & Art Supply can ensure or warrant the security of any information you transmit to us, and you do so at your own risk.