Artists' Mediums Inc.

E-partnership
Artists' Mediums Inc. has partnered with the country’s largest drafting supply distributor ALVIN, to give our customers a tremendous selection of specialized merchandise.
This is a great resource for a wide variety of Drafting Tables, or product you need to purchase in bulk.

Processing Orders
After you have placed your order, one of our Customers Service representatives will contact you via e-mail or phone with information on delivery times and shipping rates. We will make every effort to process any order received within 24 hours of receipt, excluding holidays and weekends.   Your credit card will not be charged without your final approval, and until the merchandise has been shipped.  

What are your payment options?
We accept Visa, Mastercard, Discover and American Express.
We also accept checks and money orders –but these must be sent to us, and verified in advance, so allow at least 7 days for processing.
Sorry, no C.O.D.’s

Shipping Charges:
Minimum Order $20.00.
(If you really need for us to ship a smaller amount of product, please call us - by phone and we will try to accommodate your needs.) There is an additional charge for $5.00 for orders under this minimum.

US standard shipping:
a purchase of:
       $20.00 to $99.00      $9.95  Shipping
       $100.00 - $199.99     $15.95 Shipping
       $200.00 - $299.99     $19.95 Shipping
and for order values $300.00 and above there will be no charge as long as you order meets the two guidelines below.

1.The shipping address for your order is located in the lower 48 U.S. contiguous states.
For other US destinations, APO addresses and International shipments a delivery charge quote will be provided for your approval before your order is processed. International customers will be responsible for any applicable duties or taxes.
2. The package(s) to be shipped meets the dimensional requirements of UPS and Fedex for standard ground delivery (not oversized).

We will ship most orders from our location via the US Postal service, and product shipping direct from Alvin will ship UPS, or best possible method depending upon the size of an item.
Expedited air delivery services are available for an additional charge.
If you have specific shipping requests,
please add them in the comments section when placing your order,
or call us at 1-800-255-1290 for further information.

Truck Orders:
Due to the size and weight of certain items, they must be shipped by common carrier.  We will find the
best carrier for your order and call for your final approval of the shipping charges.

Oversize and Overweight:
Oversize and overweight items may take longer to arrive and additional charges may apply.  Please call
for details on these items.

Backorders:
There are times when we will not be able to fill you order 100% due to back-ordered items.  Artists' Mediums Inc. will notify you if this applies to any part of your order and will not charge you for these items.

Damaged and Return Items:
When you receive your order please inspect it for damages, missing items, incorrect items, etc.  If there
is any problem please contact us as soon as possible.  Returns can be made up to 7 days from the receipt
of the order.  Please call before returning product. There is a 15% handling charge for returned goods and the customer pays for the return shipping
of these items.  We regret we cannot give returns on books, DVD’s, or used/blemished merchandise - all sales on these items are final.

Return Policies
If there is any problem or error with your order, please contact us within 3 business days.  Except in cases of a defective product or our error, return shipping is the responsibility of the customer.  Returns must have prior authorization, so please call us before shipping product back to Artists' Mediums Inc.  

Pricing
All prices shown on this site are the Suggested Retail Prices.  We occasionally offer discounts and specials that may not be shown online. When a better price is available, the savings will automatically be passed on to you, our customer.  Please call if you need exact pricing.

If you are not comfortable with providing credit card information electronically, please call us at 1-802-879-1236 or  1-800-255-1290 and we will be happy to take your order by phone.

How long does it take to receive my order after it is processed?
UPS and/or FEDEX “ground delivery time in transit schedules” apply for orders shipped from our Williston Vermont location. This time can vary significantly. Please allow extra time for orders that we drop ship directly from the manufacturer/vendor since processing time varies with each vendor and their physical location must also be considered.

Artists' Mediums Inc. specific Privacy Policy:
Artists' Mediums Inc. respects our customer’s privacy, and will only use addresses, entered for product purchases electronic or otherwise for the shipment of merchandise.

Privacy Policy

Artists' Mediums Inc. has agreed that it will collect, store and use personal information obtained from the Alvin & Co., Inc. E-Partner web site only for the defined purposed of supporting and enhancing your customer relationship in connection with the processing of consumer purchases, providing service and support and sharing product, service and Alvin & Co, Inc. news and offerings. Artists' Mediums Inc. has agreed to keep confidential all information obtained through the Alvin & Co., Inc. E-Partner web site, however Alvin & Co, Inc. is not responsible or liable for breaches of the agreement on confidentiality by Artists' Mediums Inc.. All information received by Alvin & Co., Inc. from the website will be kept confidential by Alvin & Co, Inc. except in the case of federal, state or local governmental subpoena or turnover orders issued by an applicable court or regulatory body.

This site offers the industry standard security measures available through your browser called SSL encryption. If at any time you would like to make a purchase, but do not want to provide your credit card information online, you may contact Artists' Mediums Inc. using the telephone number provided.

This site does collect anonymous data that is not indicative of and cannot be traced to an individual without the cooperation of their Internet Service Provider. This data includes information about the user's remote IP address, referral data (which page "linked" to the present request), and the browser software's user-agent string. This information is accepted passively from the HTTP headers that are sent from the user when requesting any file from the server. The anonymous information collected is used to monitor the usage of this Web site and the interests of those who use it. Data such as the volume of traffic to the server, the number of visitors a certain section of the site receives each month, or the most popular search terms are Analyzed to derive general statistics about the site's reach and the audience's usage patterns.


This site is supported by Alvin & Co. Inc. on behalf of Artists' Mediums Inc.. Alvin & Co. Inc. is a national wholesaler who sells through an extensive range of authorized dealers throughout the United States, Canada and overseas.

Alvin & Co. Inc. does not sell your information and encourages our dealer network to maintain the same confidentiality. We may be required, however, to share your personal data in connection with law enforcement, fraud prevention, regulation, and in the event of legal action or to protect Alvin & Co. Inc., its customers, suppliers or the public. At any time you may contact Alvin & Co. Inc. with any privacy questions or concerns you may have. You also may ask at any time to see the data you have given us and request correction or deletion.

Please be aware that other web sites that may be accessed through our site may collect personally identifiable information about you. The information practices of those third-party web sites linked to alvinco.com are not covered by this privacy statement.

While we strive to protect your personal information, Neither Alvin & Co. Inc. nor Artists' Mediums Inc. can ensure or warrant the security of any information you transmit to us, and you do so at your own risk.